Fear-mongering, arrogance and bureaucratic bullying. By such tools, Donald Rumsfeld became one of the most powerful, most unpopular and ultimately most unsuccessful Pentagon chiefs in history. Any doubts about that judgement have been removed by the publication this week in The Washington Post of a selection of his "snow-flakes" – the short memos the former defence secretary was wont to fire off daily in scores to his staff. They pestered, they irritated, and on occasion they terrorised their recipients. Together, they give a depressing snapshot of the modus operandi of their boss, as he presided over the debacle in Iraq.
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