June 2, 2008

Five tips to ensure the TSA doesn't steal your stuff

Taking. Something. Always.

That's what TSA means to airline passengers ...

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Thieving TSA? You might be forgiven for thinking so.

Since it was created in 2001, the agency has fired about 200 employees accused of stealing. Although the TSA has taken steps to discourage these government workers from helping themselves to our personal effects — including background checks on new hires, video cameras in screening areas and rules forbidding backpacks or lunchboxes at checkpoints — more and more passengers like Fleiss are coming forward to say they've been ripped off by the very people who are supposed to protect them.

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You don't need a travel columnist to tell you this agency has a problem. The evidence speaks for itself.

But here's what you might not know. The stealing isn't as random as the TSA may want you to believe (www.tsa.gov/blog/2008/02/tsa-our-officers-public-and-theft.html). Fleiss visited an optometrist for a replacement pair of glasses, and learned that since the TSA was created seven years ago, he'd seen a "marked increase" in patients requesting receipts for insurance claims relating to security-related thefts. "He said there is a huge market for stolen designer eyewear frames in the New York area," he added. "You put it together."

One aviation insider I spoke with believes stealing is a systemic problem the federal agency is unable to control, particularly at problem airports like New York's LaGuardia Airport and Philadelphia International Airport. Not all of the screening areas in U.S. airports are under surveillance, and the TSA's rules have a big loophole that shifts liability for stolen baggage claims to the airline when luggage is delayed, he told me. In other words, there's little incentive for the stealing to stop. "It's the 800-pound gorilla no one wants to discuss at TSA," he says.

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Bottom line: if you want to see your valuables again, don't let a TSA agent near them.


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